Our previous Manufactor closed- I hated having to start from scratch with a new supplier. Having an old sample to share was a big help. Grace found color and material matches for us. She also made the enhancement of the pink ribbon being sewn to the puppy so it didn't get turned around. The dogs came complete wearing their pearl necklaces and tags custom made for us. It get's frustrating getting caught in the middle of new tag requirements and shipping increases when you're doing a fund-raiser. Glad that's done, they have arrived and the dogs are earning money for our area humane groups.